For Mask related returns, exchanges or to report a defect, please contact us at email@example.com. To uphold responsibilities for safety & sanitation, masks are noted as final sale before purchasing, however, for certain circumstances we will review a request for a refund or exchange.
Our return policy allows 30 days from the date of delivery to return items purchased at elastikmask.com for a full product refund. Shipping is not refunded. Your refund will be in the total original value amount as when you purchased it. If you wish to make an exchange in a different size or would like store credit, we have a 60 day return policy.
Any items purchased as final sale items are non-refundable. Our sale items are final sale and are noted as in the description upon purchase.
Due to COVID-19 and the nature of Bandanas and Masks being worn on the face, we are not accepting any returns on these items whether they are open or unopened